Privacy policy
At ARG Clothing, every piece is carefully curated and fulfilled through trusted global partners. We prioritize quality control and customer satisfaction in every order.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or not what you ordered, please contact us within 7–14 days of delivery.
To process your request, include:
- Order number
- Clear photo or video evidence of the issue
Once reviewed, we will issue either a replacement or refund if the claim is approved.
Final Sale Policy
As each item is made to order and fulfilled through third-party partners, we do not accept returns or exchanges for:
- Incorrect sizing selected at checkout
- Change of mind
- Wear, misuse, or damage after delivery
- Delays caused by carriers or customs processing
Refunds
Approved refunds will be issued to your original payment method. Processing typically takes 5–10 business days, depending on your financial institution.
Shipping & Fulfillment
All orders are processed through international fulfillment partners. Shipping times may vary depending on destination and logistics conditions. Once an order has been dispatched, responsibility transfers to the carrier.
We are not liable for delays caused by customs, postal services, or external shipping carriers.
Lost Packages
If tracking indicates a package is lost in transit, please reach out to our support team. We will coordinate with the carrier to determine the appropriate resolution, which may include a replacement or refund.
Customer Support
For all inquiries, please contact: [andresgarcia121811@icloud.com